Cookie policy
This website muncheeu.com uses Cookies and similar technologies in order to distinguish you from other users. By using Cookies, We are able to provide you with a better experience and to improve Our Site by better understanding how you use it. Please read this Cookie Policy carefully and ensure that you understand it. Your acceptance of Our Cookie Policy is deemed to occur when you press the “accept” button on Our Cookie banner or when you have selected your preferred Cookie options in Our Cookie manager and pressed the “Continue” button. If you do not agree to Our Cookie Policy, please stop using Our Site immediately.
1. Definitions and Interpretation
In this Cookie Policy, unless the context otherwise requires, the following expressions have the following meanings:
Cookie: means a small file placed on your computer or device by Our Site when you visit certain parts of Our Site and/or when you use certain features of Our Site;
Cookie Law: means the relevant parts of the Privacy and Electronic Communications (EC Directive) Regulations 2003 and of EU Regulation 2016/679 General Data Protection Regulation (“GDPR”);
Personal data: means any and all data that relates to an identifiable person who can be directly or indirectly identified from that data, as defined by EU Regulation 2016/679 General Data Protection Regulation (“GDPR”); and
We/Us/Our: means “Our Website/School/Company”, the brand owned and operated by Company name or Person.
2. Information About Us
Our Site is owned and operated by Myo Munchee Operations Pty Ltd.
- Registered address: Myo Munchee (Operations) Pty Ltd, 3 Cowper St N, Carrington, NSW 2294, Australia, (+61) 2 4077 5990
- Email address: your email
- Telephone number: your phone
3. How Does Our Site Use Cookies?
- 3.1 Our Site may place and access certain first-party Cookies on your computer or device. First party Cookies are those placed directly by Us and are used only by Us. We use Cookies to facilitate and improve your experience of Our Site and services. We have carefully chosen these Cookies and have taken steps to ensure that your privacy and personal data is protected and respected at all times.
- 3.2 By using Our Site, you may also receive certain third-party Cookies on your computer or device. Third-party Cookies are those placed by websites, services, and/or parties other than Us. Third-party Cookies are used on Our Site for analytics and for marketing purposes. For more details, please refer to section 4 below.
- 3.3 All Cookies used by and on Our Site are used in accordance with current Cookie Law. We may use some or all of the following types of Cookie:
-
3.3.1 Strictly Necessary Cookies
A Cookie falls into this category (usually first-party cookies) if it is essential to the operation of Our Site as without them we cannot provide the functionality that you need to use this website. For example, essential cookies help remember your preferences as you navigate through the online school, also support functions such as logging in, and payment transactions. -
3.3.2 Functionality Cookies
Functional Cookies allow our web site to remember choices you make, e.g. your user name, log in details and language preferences and any customizations you make to pages during your visit. They are necessary to provide features and services specific to individual users. -
3.3.3 Analytics Cookies
It is important for Us to understand how you use Our Site, for example, how efficiently you are able to navigate around it, and what features you use. Analytics Cookies enable us to gather this information, helping Us to improve Our Site and your experience of it. -
3.3.4 Marketing/Targeting Cookies
It is important for Us to know when and how often you visit Our Site, and which parts of it you have used (including which pages you have visited and which links you have visited). As with analytics Cookies, this information helps us to better understand you and, in turn, to make Our Site and advertising more relevant to your interests. Some information gathered by targeting Cookies may also be shared with third parties. -
3.3.5 Third Party Cookies
Third-party Cookies are not placed by Us; instead, they are placed by third parties that provide services to Us and/or to you. Third-party Cookies may be used by advertising services to serve up tailored advertising to you on Our Site, or by third parties providing analytics services to Us (these Cookies will work in the same way as analytics Cookies described above). -
3.3.6 Persistent Cookies
Any of the above types of Cookie may be a persistent Cookie. Persistent Cookies are those which remain on your computer or device for a predetermined period and are activated each time you visit Our Site. -
3.3.7 Session Cookies
Any of the above types of Cookie may be a session Cookie. Session Cookies are temporary and only remain on your computer or device from the point at which you visit Our Site until you close your browser. Session Cookies are deleted when you close your browser.
- 3.4 Cookies on Our Site are not permanent and will expire as indicated in the table below.
- 3.5 For more details of the personal data that We collect and use, the measures we have in place to protect personal data, your legal rights, and our legal obligations, please refer to our Privacy Policy
- 3.6 For more specific details of the Cookies that We use, please refer to the table below.
4. What Cookies Does Our Site Use?
- 4.1 The following first-party Cookies may be placed on your computer or device:
Name of Cookie | Purpose | Strictly Necessary | Expires |
XSRF-TOKEN | Preserves User Login information and states | Yes | When you close your browser |
DPSettings | Preserves the user's Cookie policy preferences | Yes | 12 days |
slim_session | Preserves User Login information and states | Yes | 1 day |
- 4.2 The following strictly necessary third-party Cookies may be placed on your computer or device (remove stripe cookies from the list if you don’t use stripe):
Name of Cookie | Provider | Purpose | Expires |
nsr | m.stripe.network | Used to process payments for our website. | When you close your browser |
cookiesEnabled | checkout.stripe.com | Used to process payments for our website. | When you close your browser |
__stripe_sid | checkout.stripe.com | Used to process payments for our website. | When you close your browser |
__stripe_mid | checkout.stripe.com | Used to distinguish users. | 1 year |
ab_disable_remember_ | checkout.stripe.com | Used to process payments for our website. | 7 years |
checkout-test-session | checkout.stripe.com | Used to process payments for our website. | 10 years |
cid | checkout.stripe.com | Used to process payments for our website. | for ever |
vuid | vimeo.com | These cookies are used by Vimeo to collect analytics tracking information. | 1 year |
player | player.vimeo.com | These cookies are used by Vimeo to collect analytics tracking information. | 1 year |
- 4.3 Our Site uses the following functional Cookies (remove cookies not exploited in your school):
Olark
Name of Cookie | Provider | Purpose | Expires |
hblid | muncheeu.com | a visitor identifier that we use only on your site to remember this visitor between visits | 2 years |
wcsid | muncheeu.com | a session identifier that we use only on your site to keep track of a single chat session | When you close your browser |
olfsk | muncheeu.com | storage identifier that we use to maintain chat state across pages (e.g. message history) | 2 years |
_okbk | muncheeu.com | extra state information (e.g. chat box being open/closed) | When you close your browser |
_ok | muncheeu.com | most recent Olark site ID (security measure) | When you close your browser |
_oklv | muncheeu.com | the Olark loader version (for improved caching) | When you close your browser |
_okla | muncheeu.com | used for caching purposes (loaded from CDN vs. loaded from our infrastructure) | When you close your browser |
_okgid | muncheeu.com | used for caching by setting a hash for assets to determine if they have changed and if they need to be refreshed | When you close your browser |
_okac | muncheeu.com | used for caching by setting a hash for assets to determine if they have changed and if they need to be refreshed | When you close your browser |
TawkTo
Name of Cookie | Provider | Purpose | Expires |
TawkConnectionTime | muncheeu.com | previous registration time stamp | When you close your browser |
Tawk_ | muncheeu.com | socket connection url | When you close your browser |
__tawkuuid | muncheeu.com | domain restriction values | 6 months |
__cfduid | tawk.to | Used by the content network, Cloudflare, to identify trusted web traffic. | 1 year |
Freshchat
Name of Cookie | Provider | Purpose | Expires |
pubsub_cookie | muncheeu.com | This cookie is used for the freshchat service | When you close your browser |
hop- | muncheeu.com | This cookie is used for the freshchat service | When you close your browser |
muncheeu.com | This cookie is used for the freshchat service | When you close your browser | |
_ | muncheeu.com | This cookie is used for the freshchat service | 1 year |
pnctest | muncheeu.com | This cookie is used for the freshchat service | 1 year |
Zendesk Web Widget
Name of Cookie | Provider | Purpose | Expires |
ZD-referrerPolicy | muncheeu.com | Stores referrer tags | Forever |
ZD-zE_oauth | muncheeu.com | Stores the authentication token once the user has been authenticated. | 2 hours |
ZD-currentTime | muncheeu.com | Sets the time when page loads. | Forever |
ZD-settings | muncheeu.com | Stores a hash of settings so that we don't keep sending blips after the initial one | Forever |
ZD-suid | muncheeu.com | Session id for pathfinder. | 20 minutes |
ZD-buid | muncheeu.com | Collects Machine ID. | Forever |
Intercom
Name of Cookie | Provider | Purpose | Expires |
intercom-id- | muncheeu.com | This cookie is used by Intercom as a session so that users can continue a chat as they move through the site. | 9 months |
- 4.4 Our Site uses analytics services provided by your analytics services, if any. Website analytics refers to a set of tools used to collect and analyse anonymous usage information, enabling us to better understand how Our Site is used. This, in turn, enables us to improve Our Site and the products and services offered through them.
- 4.5 The analytics services used by Our Site use Cookies to gather the required information. You do not have to allow us to use these Cookies, however, whilst our use of them does not pose any risk to your privacy or your safe use of Our Site, it does enable us to continually improve Our Site, making it a better and more useful experience for you.
- 4.6 The analytics services used by Our Site uses the following Cookies (remove cookies not exploited in your school):
Google Analytics
Name of Cookie | Provider | Purpose | Expires |
_ga | muncheeu.com | Google Analytics: Registers a unique ID that is used to generate statistical data on how the visitor uses the website. | 2 years |
_gat | muncheeu.com | Google Analytics: Used by Google Analytics to throttle the request rate. | When you close your browser |
_gid | muncheeu.com | Google Analytics: Registers a unique ID that is used to generate statistical data on how the visitor uses the website. | When you close your browser |
collect | muncheeu.com | Google Analytics: Used to send data to Google Analytics about the visitor's device and behaviour. Tracks the visitor across devices and marketing channels. | When you close your browser |
Mixpanel
Name of Cookie | Provider | Purpose | Expires |
mp_#_mixpanel | muncheeu.com | MixPanel: Cookie used by MixPanel for analytics purposes | 1 year |
Sumo me
Name of Cookie | Provider | Purpose | Expires |
__smToken | muncheeu.com | The __smToken is set once you login to Sumo and is checked to verify whether you are logged into Sumo or not. | 1 year |
__smSmartbarShown | muncheeu.com | Is set when the Smartbar is shown | 50 years |
__smVID | muncheeu.com | Used to display relevant advertising | 1 month |
__smSessionId | muncheeu.com | Used by Sumo to establish a cookie on a users computer to begin a session to enable Sumo products | When you close your browser |
-
4.7 Targeting/Marketing cookies
Targeting/Marketing cookies are used to track visitors across websites. They may be used by those companies to build a profile of your interests and show you relevant adverts on other sites. They do not store directly personal information but are based on uniquely identifying your browser and internet device. The intention is to display ads that are relevant and engaging for the individual user and thereby more valuable for publishers and third-party advertisers. If you do not allow these cookies, you will experience less targeted advertising (remove cookies not exploited in your school):
Name of Cookie | Provider | Purpose | Expires |
fr | facebook.com | Used by Facebook to deliver a series of advertisement products such as real time bidding from third-party advertisers | 3 months |
fr | facebook.com | Used by Facebook to deliver a series of advertisement products such as real time bidding from third-party advertisers | When you close your browser |
Hubspot
Name of Cookie | Provider | Purpose | Expires |
__hstc | muncheeu.com | The main cookie for tracking visitors. It contains the domain, utk (see below), initial timestamp (first visit), last timestamp (last visit), current timestamp (this visit), and session number (increments for each subsequent session). | 2 years |
hubspotutk | muncheeu.com | This cookie is used for to keep track of a visitor's identity. This cookie is passed to HubSpot on form submission and used when de-duplicating contacts. | 10 years |
__hssc | muncheeu.com | This cookie keeps track of sessions. This is used to determine if we should increment the session number and timestamps in the __hstc cookie. It contains the domain, viewCount (increments each pageView in a session), and session start timestamp. | 30 min |
__hssrc | muncheeu.com | Whenever HubSpot changes the session cookie, this cookie is also set. We set it to 1 and use it to determine if the visitor has restarted their browser. If this cookie does not exist when we manage cookies, we assume it is a new session. | session |
messagesUtk | muncheeu.com | This cookie is used to recognize visitors who chat with you via the messages tool. If the visitor leaves your site before they're added as a contact, they will have this cookie associated with their browser. If you have a history of chatting with a visitor and they return to your site later in the same cookied browser, the messages tool will load your conversation history with that visitor. | session |
Refersion
Name of Cookie | Provider | Purpose | Expires |
ci_session | refersion.com | Preserves users states across page requests. | When you close your browser |
refersion_csrf_code | refersion.com | Sets csrf token to prevent cross site request forgery. | When you close your browser |
__cfduid | refersion.com | Used by the content network, Cloudflare, to identify trusted web traffic. | 1 year |
Google AdWords
Name of Cookie | Provider | Purpose | Expires |
ads/ga-audiences | muncheeu.com | Used by Google AdWords to re-engage visitors that are likely to convert to customers based on the visitor's online behaviour across websites. | When you close your browser |
Fomo
Name of Cookie | Provider | Purpose | Expires |
Fomo.hstry-count-since-first-event- | muncheeu.com | Used by Fomo for showing user notifications. | Persistent |
Fomo.hstry-first-timestamp- | muncheeu.com | Used by Fomo for showing user notifications | Persistent |
Fomo.snv- | muncheeu.com | Used by Fomo for showing user notifications | Persistent |
5. Consent and Control
(Keep section 5.1 and 5.2 if you are using our cookie opt-in mechanism from School Privacy settings.)
- 5.1 Before Cookies are placed on your computer or device, you will be shown a banner requesting your consent to set those Cookies. By giving your consent to the placing of Cookies you are enabling Us to provide the best possible experience and service to you. You may, if you wish, deny consent to the placing of Cookies unless those Cookies are strictly necessary; however certain features of Our Site may not function fully or as intended. You will be given the opportunity to allow and/or deny different categories of Cookie that We use.
- 5.2 In addition to the controls that We provide, you can choose to enable or disable Cookies in your internet browser. Most internet browsers also enable you to choose whether you wish to disable all Cookies or only third-party Cookies. By default, most internet browsers accept Cookies but this can be changed. For further details, please consult the help menu in your internet browser or the documentation that came with your device.
- 5.3 The links below provide instructions on how to control Cookies in all mainstream browsers:
- 5.3.1 Google Chrome
- 5.3.2 Microsoft Internet Explorer
- 5.3.3 Microsoft Edge (Please note that there are no specific instructions at this time, but Microsoft support will be able to assist)
- 5.3.4 Safari (macOS)
- 5.3.5 Safari (iOS)
- 5.3.6 Mozilla Firefox
- 5.3.7 Android (Please refer to your device’s documentation for manufacturers’ own browsers)
6. Changes to this Cookie Policy
- 6.1 We may alter this Cookie Policy at any time. Any such changes will become binding on you on your first use of Our Site after the changes have been made. You are therefore advised to check this page from time to time.
- 6.2 In the event of any conflict between the current version of this Cookie Policy and any previous version(s), the provisions current and in effect shall prevail unless it is expressly stated otherwise.
7. Further Information
- 7.1 If you would like to know more about how We use Cookies, please contact Us at hello@myomunchee.com.
- 7.2 For more information about privacy, data protection and our terms and conditions, please visit the following:
- 7.2.1 Privacy Policy
- 7.2.1 Terms & Conditions

Myo Munchee's
Education Platform
Connect with us
Copyright MuncheeU © 2024
Terms and Conditions
MUNCHEE U WEBSITE TERMS AND CONDITIONS OF USE: PLEASE READ CAREFULLY
THE FOLLOWING T&CS ARE FOR OUR LEARNING MANAGEMENT SYSTEM (THIS SITE). FOR THE T&CS THAT APPLY TO OUR MAIN SITE PLEASE CLICK HERE.
1. Agreement
4. Your Account
7. Payment Terms
21. Survival
These Terms and Conditions of Use (Agreement) form a legal agreement between you and Myo Munchee (Operations) Pty Ltd (ACN 629 971 115) of 3 Cowper Street N, Carrington NSW 2294, Australia (“Myo Munchee”) for the access and use of the Platform.
This Agreement may be accepted by doing either one or more of the following:
- accepting a clickthrough agreement containing or referencing this Agreement; or
- accessing or otherwise using the Platform.
If you do not agree with these terms, or do not understand any part of this Agreement, then do not access or otherwise use the Platform. The content, including all educational resources of the Platform may not be sold, transferred or further distributed except as authorised by Myo Munchee.
The Platform courses may include, be bundled with, or require installation of other software programs licensed under different terms and/or licensed by a vendor other than Myo Munchee. Use of any software programs accompanied by a separate licence agreement is governed by that separate licence agreement. Any third-party software that may be provided with (or recommended for download by) the Platform is included for use at your option. Myo Munchee is not responsible for any third party’s software and shall have no liability for your use of the third-party software.
2. Definitions
Where the following words are not already defined in another part of this Agreement:
Commencement Date means the date of acceptance of this Agreement in accordance with clause 1 above.
Confidential Information means the content of this Agreement, any information of a party which is marked confidential and any information which is by its nature confidential.
Data means any information entered into and contained in the Platform from time to time, which may include your personal or private information.
Fees means the Fees published on the Platform, excluding any tax, merchant fee, or other associated costs.
Intellectual Property Rights means:
(a) all intellectual property rights at any time protected by statute or common law, including patents, copyright and any registered intellectual property rights, registered designs, trademarks, Source Code and goodwill; and
(b) any application or right to apply for registration of any of these rights.
Platform means the online learning management system known as the Munchee U platform and associated applications, websites, courses and material operated by Myo Munchee and used to deliver training and educational programs collectively referred to as “Munchee U”. This includes any updates to the Platform issued or made by Myo Munchee from time to time.
Source Code means computer programs in un-compiled human-readable English language format, which comprise the Software of the courses.
Taxes means taxes duties, tariffs, excise and other imposts whether levied by the Commonwealth of Australia or the relevant governing body of any other jurisdiction.
Subscription means a subscription purchased by a by a user of the Platform allowing access to pre-selected Munchee U courses and other resources for a fixed Subscription Period.
Subscription Fee means a Fee paid in consideration of the granting of the Subscription, calculated based on the course and resources included and the Subscription Period.
Subscription Renewal Fee means a payment made in advance of the Subscription expiry to renew the Subscription for a further Subscription Period.
Subscription Period means 12 months, or such other period as determined by Myo Munchee from the date of Subscription purchase to the expiry date.
3. Eligibility
You must register for an account before you are able to access the Platform.
You are not authorised to create an account or use the Platform unless you are 18 years of age. By using our courses, you represent and warrant that you meet this requirement.
4. Your Account
You can create an account via the practitioner portal on the Platform at:
- The Myo Munchee website; and
- The Munchee U website.
You are responsible for maintaining the confidentiality of your login credentials you use to sign up for the Platform, and you are solely responsible for all activities that occur under those credentials. If you believe someone has gained access to your account, please contact us immediately at hello@myomunchee.com.
5. “Pick and Pay” Per Course (if applicable)
Fees will be charged up front on a per course basis. By purchasing a course from us you agree to pay the corresponding Fee. All fees must be paid up front prior to you being granted access to the relevant course material, unless otherwise agreed.
6. Subscription (if applicable)
Myo Munchee may (but is not obliged to) offer for purchase a Subscription for a pre-determined Subscription Fee. The details of the Subscription, the Subscription Period and Subscription Fee along with any other terms and conditions not already set out in these terms will be set out within the Platform at the time of purchase.
If you wish to accept a Subscription, You must do so via a separate clickthrough agreement to confirm your agreement.
Subscription Fees will be charged to you up front at the time of purchase. By purchasing the Subscription you agree to pay the Fee for the full term.
Subject to you complying with your obligations under this Agreement and in consideration of the payment of Subscription Fees by you, Myo Munchee will grant you access to the selected course materials and other resources forming part of your Subscription once the transaction is processed and payment is confirmed.
Once a Subscription is processed and payment confirmed, it cannot be terminated early by You and no refunds are available where you fail to access the material the subject of the Subscription.
Subscriptions will be renewed either on an annual basis, on the subscription expiry date or such other date as determined by Myo Munchee. To renew your Subscription, you must pay the Subscription Renewal Fee for the next Subscription Period.
If you do not pay the Subscription Renewal Fee as set out in the preceding paragraph prior to the expiry of the Subscription Period, your access to the Munchee U courses and resources forming part of your Subscription will be suspended. You may still access your account to make a “Pick and Pay” course purchase or to purchase a new Subscription.
7. Payment Terms
You can elect to pay the course Fees or Subscription Fees by processing the payment by credit card, through a third-party merchant facility or a finance provider accepted by Myo Munchee.
You agree that Myo Munchee has no liability whatsoever for any error, omission, loss, or damage caused or contributed to by the third-party merchant or finance provider.
You agree that by using a third-party merchant facility or finance provider you are entering into a separate agreement with them and you are subject to their terms and conditions and are liable for their fees.
You must contact the third-party merchants or finance providers directly to obtain a copy of their terms and conditions or confirm the fees payable by you for electing to use their payment services.
If you fail to pay any amount owing under this Agreement, Myo Munchee is at liberty to suspend access to the Platform and/or any course material immediately until payment has been made in full or the Agreement has been terminated.
8. Term, cancellation, and termination
This Agreement will commence on the Commencement Date and will continue until terminated in accordance with the terms of this Agreement.
The purchase of any course or Subscription is non-refundable.
You must complete the course within 3 months of the date of enrolment. Once completed you will be granted access to the Platform for a period of 12 months. After 12 months has lapsed without further courses being purchased, your access may be terminated.
Without limiting any other provision of this Agreement, Myo Munchee reserves the right to:
- retain all fees paid by credit card or remitted to us via a third party merchant or finance provider;
- investigate, suspend and/or terminate your account without a refund of any Fees if you have violated this Agreement, misused the Platform or acted in a way that Myo Munchee regards as inappropriate or unlawful, including actions or communications that occur on or off the Platform.
On termination for whatever reason, all your rights to access and use the Platform including any course material, cease.
9. The rights Myo Munchee grants to you
Myo Munchee is authorised to grant rights and access to the Platform as set out in this Agreement.
Myo Munchee grants you a non-exclusive and non-transferable right to use and access the Platform and all material within the Platform in accordance with the terms of this Agreement.
Subject to you complying with your obligations under this Agreement and in consideration of the payment of the Fees by you, Myo Munchee will allow you to logon to and use the Platform, as soon as it has been configured for your access.
10. Your Responsibilities
You must use the Platform strictly in accordance with the terms of this Agreement.
You will be responsible for protecting the Platform and your account from unauthorised access or use to the extent that you must ensure logon details are kept secret and are altered frequently.
Myo Munchee will otherwise make every effort to safeguard the Platform from external threats such as hacking and virus. However, you acknowledge that Myo Munchee cannot guarantee the absolute security of the Platform.
You agree to:
- comply with the Agreement;
- comply with all applicable laws, including without limitation, privacy laws, intellectual property laws, and regulatory requirements;.
- treat other users of the Platform in a courteous and respectful manner;
- be respectful when communicating with any of our customer care representatives or other employees of Myo Munchee; and
- maintain a strong password and take reasonable measures to protect the security of your login information.
You agree that you will not:
- misrepresent your identity, age, current or previous positions, qualifications as a health, allied health or medical practitioner, or affiliations with a person or entity;
- use the Platform in a way to interfere with, disrupt or negatively affect the Website;
- use the Platform for any harmful, illegal, or nefarious purpose;be respectful when communicating with any of our customer care representatives or other employees of Myo Munchee; and
- post inappropriate or offensive language and/or images while using the Platform (as determined by Myo Munchee);
- use another user’s account;
- provide your logon details and passwords for the Platform to any other person; and
- create a new account after we suspend or terminate your account, unless you receive Myo Munchee’s’s express permission.
11. Myo Munchee’s Responsibilities
Myo Munchee will collect data (via the Platform) based on documents and/or information provided by you. Myo Munchee does not (and cannot) verify or warrant the validity or accuracy of such information.
Myo Munchee will use reasonable endeavours to ensure all course material loaded on to the Platform by Myo Munchee is accurate and up to date. However, if you discover material that may contain inaccuracies, you agree to inform Myo Munchee as soon as possible by contacting hello@myomunchee.com.
Myo Munchee will monitor the Platform for any content posted by users which may be in breach of this Agreement. Myo Munchee reserves the right to delete any content (in whole or in part) which in Myo Munchee’s sole opinion violates this Agreement or may harm others and/or the reputation of Myo Munchee.
Although Myo Munchee reserves the right to review and remove content that violates this Agreement, such content is the sole responsibility of the user who posts it, and Myo Munchee cannot guarantee that all content will comply with this Agreement.
If you see content on the Platform that violates this Agreement, please report it within the Platform or via hello@myomunchee.com.
Myo Munchee continually monitors the Platform and applies bug fixes as the need arises. Myo Munchee reserves the right to prioritise such fixes in a way that in Myo Munchee’s reasonable opinion has least impact on the Platform and all its users.
Myo Munchee cannot guarantee the Platform will be available at all times. Myo Munchee may experience hardware, software, or other problems or need to perform maintenance related to the Platform, resulting in interruptions, delays, or errors.
Myo Munchee reserves the right to change, revise, update, suspend, discontinue, or otherwise modify the Platform at any time or for any reason without notice to you.
You agree that Myo Munchee has no liability whatsoever for any loss, damage, or inconvenience caused by your inability to access or use the Platform during any downtime or discontinuance of the Platform. Nothing in this Agreement will be construed to obligate Myo Munchee to maintain and support the Platform or to supply any corrections, updates, or releases in connection therewith.
12. Risk and Ownership
All rights title and ownership in the Platform (including all Intellectual Property Rights contained within the Platform, but excluding the Data upload into the Platform by you or on your behalf) shall at all times vest with Myo Munchee (including without limitation any modifications or developments made to the Platform either by Myo Munchee (or anyone authorised by Myo Munchee) or by you with or without the consent of Myo Munchee).
Nothing in this Agreement grants you ownership of the Platform or any other rights in respect of the Platform other than those expressly granted in clause 7.
Risk of use, loss of or damage to the Platform will pass to you on the Commencement Date.
13. Myo Munchee makes no warranties or representations
Except as expressly provided in this Agreement and to the extent permitted by law, liability for all representations and warranties, whether implied, express, or otherwise, are excluded.
Except as expressly warranted above, Myo Munchee does not warrant or make any representations:
- that the Platform is of merchantable quality, suitable for your use, or is fit for any other purpose or use;
- that operation of the Platform will be-uninterrupted or that the Platform is error-free;
- regarding the results of any use of the whole or any part of the Platform; or
- as to the accuracy, reliability or content of any data, information, service or goods obtained through any use of the whole or any part of the Platform.
14. Myo Munchee limits its liability
You are responsible for determining that the Platform is suitable for your own use or purpose or educational needs.
You assume all risk for any loss or damage resulting directly or indirectly from your use of or inability to use the Platform.
To the extent permitted by law Myo Munchee will not be liable to you in respect of any consequential, indirect, exemplary or punitive damage (including, but not limited to, loss of actual or anticipated profits or revenues, loss by reason of shutdown or non-operation, increased cost of borrowing, capital or financing, or loss of use or productivity, etc.) whether caused by or in relation to breach of contract, warranty, tort, product liability, contribution or strict liability, whether arising under this Agreement, at law or in equity.
The above clause does not apply to Myo Munchee’s liability in respect of:
- fraud or wilful misconduct; or
- liability for infringement of Intellectual Property Rights.
To the extent permitted by law, Myo Munchee’s aggregate liability for any claims made under or in connection with this Agreement will be limited to the Fees paid by you to Myo Munchee for access to the Platform.
Where any statute or law implies warranties or conditions into this Agreement, which cannot be lawfully modified or excluded under this Agreement (Non-excludable Condition) then this Agreement will be read subject to such Non-excludable Condition. Where such statute or law permits, Myo Munchee limits its liability to you for breach of such Non-excludable Condition to re-supplying access to the Platform, paying for the re-supply, or to an amount equivalent to the Fees (at the option of Myo Munchee).
Each party (Indemnifier) indemnifies the other party against all liability, loss, cost or damage caused by any of the following:
- breach by the Indemnifier of the Agreement;
- (any claims arising out of or in any way related to an injury to or death of any person or loss of or damage to any tangible property arising out of or in any way relating to this Agreement and caused by the Indemnifier’s act or omissions; and
- any claim by a third party arising out of or in any way related to the Indemnifier’s wilful, negligent, or unlawful act or omission,
provided however that the Indemnifier’s liability under this clause is reduced proportionately to the extent that any negligent act or omission of the other party contributed to the liability.
15. Data
You acknowledge that the Data contains information which is protected under the Privacy Act 1988 (Cth) as amended from time to time (Privacy Act).
Myo Munchee agrees to protect and deal with such Data only in accordance with the Privacy Act and will otherwise treat any Data in its control in accordance with its privacy policy, which can be found at https://muncheeu.com/privacy.
Myo Munchee is not responsible or liable for unauthorised access to the Platform including, without limitation, the unauthorised use of the Platform or any Data by you or a third party.
16.Intellectual Property Rights
Myo Munchee owns the Intellectual Property Rights in or holds an exclusive licence to deal in the Platform, including any developments or customisation of the Platform made at your specific request. Where it holds an exclusive licence, Myo Munchee also holds on trust for the owner of the Intellectual Property Rights in the Platform, any rights to enforce this Agreement for the protection of those Intellectual Property Rights.
In consideration for your compliance with this Agreement, Myo Munchee grants you access to and use of the Platform for the duration of this Agreement.
You agree:
- not to decompile, copy, disassemble, reverse engineer or otherwise attempt to derive or use the Source Code from the Platform or any part of it;
- not to copy or engage any third party for the purposes of copying the functional operation of the Platform, including without limitation the “look and feel” of the user interface, the logical sequence of operations and commands of the Platform and its on screen graphic style, colours, and content;
- not to sell, rent, lease, licence, display, or otherwise transfer any part of the Platform to, or permit the use of any part of the Platform by, any third party;
- to preserve the confidential nature of the Confidential Information (including Intellectual Property Rights contained within the Platform), and to use reasonable care to prevent the unauthorised use, copying, publication or dissemination of any part of the Platform and/or Myo Munchee’s Confidential Information;
- not to alter, enhance, adapt, develop or modify any part of the Platform or attempt to do any of those things or procure a third party to do or attempt to do any of those things;
- not to knowingly disclose or grant access to the Platform or any part of it to any third party who may, or has the capacity to contravene sub clauses (1) to (3) above; and
- not to permit or allow any third party to do anything which, if committed by you, would be a breach of any one or more of the sub clauses (1) to (6) above.
This Agreement does not transfer to you any right, title or interest in the Platform, any customisation or development of the Platform, the Source Code, or any user manuals or collateral or supporting documentation.
Title to the Platform and any Intellectual Property Rights existing in the Platform (including any modifications, enhancements or developments made to the Platform), remains at all times vested in Myo Munchee.
17. Confidential Information
A party will not, without the prior written approval of the other party, disclose the other party's Confidential Information.
A party will not be in breach of this clause in circumstances where it is legally compelled to disclose the other party's Confidential Information.
Each party will take all reasonable steps to ensure that its employees and agents, and any sub-contractors engaged for the purposes of this Agreement, do not make public or disclose the other party's Confidential Information.
Notwithstanding any other provision of this clause, a party may disclose the terms of this Agreement (other than Confidential Information of a technical nature) to its related companies, solicitors, auditors, insurers, and accountants.
18. Force Majeure
A Force Majeure event means anything outside reasonable control of a party, including but not limited to:
- power, data or communication outages;
- acts of God or the public enemy, national emergencies, radioactive contamination, insurrection, riot, hostile or warlike action or sabotage;
- a transportation embargo;
- industrial action (including a picket); and
- any legislation or regulation and any action or inaction of any government or government agency.
If any party is wholly or partially unable to perform its obligations because of a Force Majeure event except for its obligation to pay money, then:
- as soon as reasonably practicable after the Force Majeure event arises, the party must notify the other party of the extent to which the notifying party is unable to perform its obligations, the date of commencement of non-performance and the means proposed to be adopted to remedy or abate; and
- that party’s obligation to perform will be excused for the duration and to the extent of the delay arising directly out of the Force Majeure event of which notice is given under this clause.
19. Dispute Resolution
In any dispute arising out of or in connection with this Agreement, both parties agree to first negotiate in good faith with the other party to resolve it.
If the dispute is not resolved by those negotiations within thirty (30) days, you agree that the matter may be referred to the Australian Commercial Dispute Centre Limited (ACDC) for resolution by mediation and if necessary, by arbitration in accordance with the Conciliation Rules of the ACDC.
20. Notices
All notices which are required to be given under this Agreement will be in writing and will be sent to the address of the recipient as may be set out in a proposal or such other address as the recipient may designate by notice given in accordance with this clause. Any notice may be delivered by hand, by pre-paid letter, facsimile or email. Any such notice will be deemed to have been served when delivered (if delivered by hand) or 48 hours after posting (except by pre-paid letter) or on transmission by the sender (if sent by facsimile) or upon receipt of delivery confirmation or “read receipt” by the sender (if sent by email).
21. Survival
Clauses 10, 13, 14, 15, 17, 20 and this clause will survive the termination or expiry of the other provisions of this Agreement.
22. General
This Agreement is governed by and construed in accordance with the laws of New South Wales, Australia.
This Agreement overrides the provisions of any other documentation in relation to the Platform.
This Agreement supersedes all prior agreements, arrangements and undertakings between the parties and constitutes the entire agreement between the parties relating to its subject matter. No addition to or modification of any provision of this Agreement will be binding upon the parties unless made by written instrument signed by a duly authorised representative of both parties.
You must not assign, whether in whole or part, the benefit of this Agreement or any rights or obligations hereunder, without the prior written consent of Myo Munchee.
Myo Munchee may assign any rights or benefits under this Agreement without your prior written consent. You must do all things and sign all documents to give effect to any assignment by Myo Munchee.
No forbearance, delay, or indulgence by a party in enforcing the provisions of this Agreement will prejudice or restrict the rights of that party, nor will any waiver of those rights operate as a waiver of any subsequent breach.
Should any part of this Agreement be or become invalid, that part will be severed from this Agreement. Such invalidity will not affect the validity of the remaining provisions of the Agreement.
If you have any questions, complaints or claims with respect to the Platform or this Agreement, please contact us at hello@myomunchee.com.
Cookie policy
This website muncheeu.com uses Cookies and similar technologies in order to distinguish you from other users. By using Cookies, We are able to provide you with a better experience and to improve Our Site by better understanding how you use it. Please read this Cookie Policy carefully and ensure that you understand it. Your acceptance of Our Cookie Policy is deemed to occur when you press the “accept” button on Our Cookie banner or when you have selected your preferred Cookie options in Our Cookie manager and pressed the “Continue” button. If you do not agree to Our Cookie Policy, please stop using Our Site immediately.
- 1. Definitions and Interpretation
In this Cookie Policy, unless the context otherwise requires, the following expressions have the following meanings:
Cookie: means a small file placed on your computer or device by Our Site when you visit certain parts of Our Site and/or when you use certain features of Our Site;
Cookie Law: means the relevant parts of the Privacy and Electronic Communications (EC Directive) Regulations 2003 and of EU Regulation 2016/679 General Data Protection Regulation (“GDPR”);
Personal data: means any and all data that relates to an identifiable person who can be directly or indirectly identified from that data, as defined by EU Regulation 2016/679 General Data Protection Regulation (“GDPR”); and
We/Us/Our: means “Our Website/School/Company”, the brand owned and operated by Company name or Person.
2. Information About Us
Our Site is owned and operated by Myo Munchee Operations Pty Ltd.
Registered address: Myo Munchee (Operations) Pty Ltd, 3 Cowper St N, Carrington, NSW 2294, Australia, (+61) 2 4077 5990
Email address: hello@myomunchee.com
Telephone number: (+61) 2 4077 5990
3. How Does Our Site Use Cookies?
- 3.1 Our Site may place and access certain first-party Cookies on your computer or device. First party Cookies are those placed directly by Us and are used only by Us. We use Cookies to facilitate and improve your experience of Our Site and services. We have carefully chosen these Cookies and have taken steps to ensure that your privacy and personal data is protected and respected at all times.
- 3.2 By using Our Site, you may also receive certain third-party Cookies on your computer or device. Third-party Cookies are those placed by websites, services, and/or parties other than Us. Third-party Cookies are used on Our Site for analytics and for marketing purposes. For more details, please refer to section 4 below.
- 3.3 All Cookies used by and on Our Site are used in accordance with current Cookie Law. We may use some or all of the following types of Cookie:
- 3.3.1 Strictly Necessary Cookies: a Cookie falls into this category (usually first-party cookies) if it is essential to the operation of Our Site as without them we cannot provide the functionality that you need to use this website. For example, essential cookies help remember your preferences as you navigate through the online school, also support functions such as logging in, and payment transactions.
- 3.3.2 Functionality Cookies: allow our web site to remember choices you make, e.g. your user name, log in details and language preferences and any customizations you make to pages during your visit. They are necessary to provide features and services specific to individual users.
- 3.3.3 Analytics Cookies: It is important for Us to understand how you use Our Site, for example, how efficiently you are able to navigate around it, and what features you use. Analytics Cookies enable us to gather this information, helping Us to improve Our Site and your experience of it.
- 3.3.4 Marketing/Targeting Cookies: It is important for Us to know when and how often you visit Our Site, and which parts of it you have used (including which pages you have visited and which links you have visited). As with analytics Cookies, this information helps us to better understand you and, in turn, to make Our Site and advertising more relevant to your interests. Some information gathered by targeting Cookies may also be shared with third parties.
- 3.3.5 Third Party Cookies: Are not placed by Us; instead, they are placed by third parties that provide services to Us and/or to you. Third-party Cookies may be used by advertising services to serve up tailored advertising to you on Our Site, or by third parties providing analytics services to Us (these Cookies will work in the same way as analytics Cookies described above).
- 3.3.6 Persistent Cookies: Any of the above types of Cookie may be a persistent Cookie. Persistent Cookies are those which remain on your computer or device for a predetermined period and are activated each time you visit Our Site.
- 3.3.7 Session Cookies: Any of the above types of Cookie may be a session Cookie. Session Cookies are temporary and only remain on your computer or device from the point at which you visit Our Site until you close your browser. Session Cookies are deleted when you close your browser.
- 3.4 Cookies on Our Site are not permanent and will expire as indicated in the table below.
- 3.5 For more details of the personal data that We collect and use, the measures we have in place to protect personal data, your legal rights, and our legal obligations, please refer to our Privacy Policy
- 3.6 For more specific details of the Cookies that We use, please refer to the table below.
4. What Cookies Does Our Site Use?
- 4.1 The following first-party Cookies may be placed on your computer or device:

- 4.2 The following strictly necessary third-party Cookies may be placed on your computer or device (remove stripe cookies from the list if you don’t use stripe):

- 4.3 Our Site uses the following functional Cookies (remove cookies not exploited in your school):
Olark

TawkTo

Freshchat

Zendesk Web Widget

Intercom

- 4.4 Our Site uses analytics services provided by your analytics services, if any. Website analytics refers to a set of tools used to collect and analyse anonymous usage information, enabling us to better understand how Our Site is used. This, in turn, enables us to improve Our Site and the products and services offered through them.
- 4.5 The analytics services used by Our Site use Cookies to gather the required information. You do not have to allow us to use these Cookies, however, whilst our use of them does not pose any risk to your privacy or your safe use of Our Site, it does enable us to continually improve Our Site, making it a better and more useful experience for you.
- 4.6 The analytics services used by Our Site uses the following Cookies (remove cookies not exploited in your school):
Google Analytics

Mixpanel

Sumo me

- 4.7 Targeting/Marketing cookies:
Targeting/Marketing cookies are used to track visitors across websites. They may be used by those companies to build a profile of your interests and show you relevant adverts on other sites. They do not store directly personal information but are based on uniquely identifying your browser and internet device. The intention is to display ads that are relevant and engaging for the individual user and thereby more valuable for publishers and third-party advertisers. If you do not allow these cookies, you will experience less targeted advertising (remove cookies not exploited in your school):

Hubspot

Refersion

Google AdWords

Fomo

5. Consent and Control
(Keep section 5.1 and 5.2 if you are using our cookie opt-in mechanism from School Privacy settings.)
- 5.1 Before Cookies are placed on your computer or device, you will be shown a banner requesting your consent to set those Cookies. By giving your consent to the placing of Cookies you are enabling Us to provide the best possible experience and service to you. You may, if you wish, deny consent to the placing of Cookies unless those Cookies are strictly necessary; however certain features of Our Site may not function fully or as intended. You will be given the opportunity to allow and/or deny different categories of Cookie that We use.
- 5.2 In addition to the controls that We provide, you can choose to enable or disable Cookies in your internet browser. Most internet browsers also enable you to choose whether you wish to disable all Cookies or only third-party Cookies. By default, most internet browsers accept Cookies but this can be changed. For further details, please consult the help menu in your internet browser or the documentation that came with your device.
- 5.3 The links below provide instructions on how to control Cookies in all mainstream browsers:
- 5.3.1 Google Chrome
- 5.3.2 Microsoft Internet Explorer
- 5.3.3 Microsoft Edge (Please note that there are no specific instructions at this time, but Microsoft support will be able to assist)
- 5.3.4 Safari (macOS)
- 5.3.5 Safari (iOS)
- 5.3.6 Mozilla Firefox
- 5.3.7 Android (Please refer to your device’s documentation for manufacturers’ own browsers)
6. Changes to this Cookie Policy
- 6.1 We may alter this Cookie Policy at any time. Any such changes will become binding on you on your first use of Our Site after the changes have been made. You are therefore advised to check this page from time to time.
- 6.2 In the event of any conflict between the current version of this Cookie Policy and any previous version(s), the provisions current and in effect shall prevail unless it is expressly stated otherwise.
7. Further Information
- 7.1 If you would like to know more about how we use Cookies, please contact Us at hello@myomunchee.com.
- 7.2 For more information about privacy, data protection and our terms and conditions, please visit the following:
- 7.2.1 Privacy Policy
- 7.2.1 Terms & Conditions